FAQ

Answers before you ask

A few things worth knowing, before you plan a trip to Korea, and before you plan it with us.

Korea Travel

Planning your trip

01Do I need a visa to visit Korea?+

Most travelers, including citizens of the United States, Canada, Australia, and New Zealand, can currently enter Korea without a K-ETA through December 31, 2026, under a temporary exemption covering 67 countries. An e-Arrival card is still required within three days of arrival. Requirements vary by nationality, so we confirm your specific situation before your trip.

02How many days should I plan for a first visit to Korea?+

Ten days is a comfortable minimum if you want to experience Seoul, Busan, and Jeju without feeling rushed. Shorter, well designed itineraries work beautifully too, especially when a private concierge removes the logistics of moving between cities.

03What is the best time of year to visit Korea?+

Spring brings cherry blossoms in April, autumn brings striking foliage in October and November, and winter is the season for hot springs and quieter, more contemplative travel. Each season offers a distinct version of Korea worth experiencing.

04Do I need to speak Korean to travel comfortably?+

Not at all. English signage is common in major cities, and with a private concierge or guide, the language barrier disappears entirely, from restaurant menus to navigating smaller towns.

05Is tipping expected in Korea?+

No, tipping is not customary anywhere in Korea, including restaurants, taxis, and hotels. It can even cause confusion if offered.

Concierge

Traveling with IEUM

06What does a private travel concierge in Korea actually do?+

We handle everything between your arrival and departure. Private transportation, restaurant and experience reservations, itinerary design, and access to places and people most visitors never reach, all coordinated through one point of contact.

07How is IEUM different from a travel agent?+

A travel agent typically books what already exists. We design what doesn't, opening doors through relationships built over years in Korea, from chef's counters to ateliers to properties that don't take walk in reservations.

08Do I need a concierge for the entire trip, or can I book support as needed?+

Both are available. Some clients prefer a dedicated concierge throughout their stay, while others use lighter, as needed support for specific moments, a restaurant reservation here, a private guide there. We shape the arrangement around how you travel.

09Does IEUM's concierge speak fluent English?+

Yes, fluent English throughout, alongside the trusted local relationships that make the experience effortless.

10How far in advance should I book a private concierge?+

For a fully custom itinerary, four to six weeks gives us the best access to reservations and experiences that book up early. That said, we regularly accommodate shorter timelines, so reach out even if your trip is close.

Still Have Questions

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Tell us a little about the trip you have in mind, and we'll take it from there.

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